
Previous work · est. 2023
Tickr
One ticket system for every place a community lives.
- Product exploration
- Discord, web and Minecraft
Every gaming community I had run lived in more than one place at once: a Discord server, a website, often a Minecraft server too. When someone needed help, each of those places had its own broken way of asking for it. Tickr was my answer: one ticketing system, something like Intercom but for communities of teenagers who game, where the same ticket could follow you across all of it.
I designed it around the communities I knew first, with the plan that other communities could plug it in afterwards. Tickr became a lesson in scope: connecting three platforms means three times the surface area, and I learned to weigh that cost before writing code instead of after. The logo still holds up though.